Terms & Conditions for GiftNest

Welcome to GiftNest (“we”, “our”, or “us”), operated by Apexio Sparx Technology Pvt Ltd. By accessing and using our website https://new3g.giftnest.co.in, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using the GiftNest website and services, you agree to these Terms & Conditions, our Privacy Policy, and any additional guidelines, rules, or policies posted on the site. If you do not agree with any part of these terms, you must not use the website.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this website. We reserve the right to refuse service to anyone at our discretion.

3. Use of the Website

You agree to use the website for lawful purposes only and not to:

  • Violate any applicable laws or regulations

  • Upload or transmit harmful, fraudulent, or offensive content

  • Interfere with the operation of the website or disrupt other users’ access

We reserve the right to suspend or terminate accounts that violate these terms.

4. Product Information

GiftNest provides digital and/or physical gift vouchers from various brands. While we strive to ensure the accuracy of the product information, descriptions, and pricing, occasional errors may occur. We reserve the right to correct or cancel orders where mistakes are found.

5. Order and Payment

  • Orders are processed once payment is successfully completed through authorized payment gateways.

  • All payments must be made in advance.

  • We are not responsible for delays caused by banks, payment service providers, or other third parties.

  • Prices and offers are subject to change without notice.

6. Delivery and Redemption

  • Gift vouchers are delivered digitally via email or other agreed methods.

  • Delivery timelines depend on payment confirmation and vendor policies.

  • It is your responsibility to ensure the correct email or address is provided.

  • Lost, stolen, or misused vouchers are not our responsibility once delivered.

7. Cancellation and Refunds

  • Orders cannot be canceled once payment is confirmed unless otherwise specified.

  • Refunds are provided only under specific conditions, such as duplicate payments or failed delivery not due to customer error.

  • For refund requests, contact us at info@apexio.co.in with relevant details.

8. Intellectual Property

All content on this website, including logos, images, text, designs, and software, is the property of Apexio Sparx Technology Pvt Ltd or its partners and is protected under applicable intellectual property laws. Unauthorized copying or reproduction is prohibited.

9. Third-Party Links

Our website may include links to external websites or services. We are not responsible for the content, privacy practices, or reliability of these third parties.

10. Limitation of Liability

To the maximum extent allowed by law, GiftNest and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the website, including but not limited to lost profits, business interruption, or data loss.

11. Indemnification

You agree to indemnify and hold harmless Apexio Sparx Technology Pvt Ltd, its employees, agents, and affiliates from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.

12. Modifications

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. The revised terms will be posted on the website, and your continued use after changes signifies your acceptance.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of the website shall be subject to the jurisdiction of courts in Bhubaneswar, Odisha.

14. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Apexio Sparx Technology Pvt Ltd
Brand Name: GiftNest
Website: https://new3g.giftnest.co.in
Email: info@apexio.co.in
Phone: +91 63702 02341
Address: DCB 321, DLF Cybercity, Infocity Road, Patia, Bhubaneswar, Odisha – 751024